How to check buyer enquiries

Find answers in our support resources.

How to check buyer enquiries on Rightgun.uk

Viewing enquiries from buyers

Log in to your Rightgun.uk account using your registered credentials.


Click on your profile icon at the top of the page and select Inbox.


Your Inbox displays enquiries based on your account type:

  • Professional users receive enquiries from:

    • Individual listed items

    • Their organisation’s public profile

  • Lite users receive enquiries only related to their own listings.


From the Inbox, you can view full enquiry details, including:

  • Buyer name

  • Enquired listing

  • Contact number

  • Message content


Managing enquiries

You can delete enquiries from your Inbox once the selling process is completed.


However, we recommend keeping enquiries saved for future reference, record-keeping, or follow-up communication.